FAQ

ANSWERS? WE'VE GOT THEM.

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Q: Are you the manufacturer of the product?
A: Yes, we have our own factory and professional production, technology, sales, and installation teams

Q: What is your minimum order quantity?
A: From 1 piece

Q: How is the quality of your products?
A: Our products have been sold to more than 40 countries and regions in Southeast Asia, the Middle East, Europe, America, Africa, etc., and have been highly praised by more than 1,000 banks, safe deposit box companies, and hotel customers

Q: How long is your product delivery cycle?
A: 10-30 working days for regular orders, except for special requirements and large orders

Q: I don’t know the quantity of products I need?
A: We can design drawings and provide suggestions for you for free

Q: Can you provide samples?
A: Yes it is

Q: Can you order products?
A: Yes, we can customize according to your drawings and styles

Q: Can you OEM? Do you have relevant experience?
A: We can OEM, we have OEM and processed products for many international famous brands

Q: How long is the product shelf life?
A: 1-year free overall warranty, 3 years free parts warranty

Q: What products can you produce?
A: Physical security products such as safe deposit boxes, vault doors, vault rooms, safe rooms, safes, etc.

Q: Where is your factory? Which is the nearest port?
A: Our factory is located in Hunan Province, China. The nearest port is Changsha Port, which is 80 kilometers away from the factory.