top of page

FAQ

ANSWERS? WE'VE GOT THEM.

Still got questions? Contact us>

Q: Are you the manufacturer of the product?

A: Yes, we operate our factory with dedicated teams for production, technology, sales, and installation.

Q: What is your minimum order quantity?

A: We accept orders starting from just 1 piece.

Q: How is the quality of your products?

A: Our products have garnered acclaim across more than 40 countries and regions, including Southeast Asia, the Middle East, Europe, America, and Africa. Over 1,000 banks, safe deposit box companies, and hotel clients have highly praised our offerings.

Q: How long is your product delivery cycle?

A: Typically, regular orders are fulfilled within 10-30 working days, barring special requirements or large orders.

Q: I don’t know the number of products I need?

A: Feel free to reach out to us. We offer complimentary design services and can provide recommendations based on your needs.

Q: Can you provide samples?

A: Yes, we can supply samples upon request.

Q: Can you customize products?

A: Absolutely, we can tailor products to your specifications and style preferences.

Q: Can you OEM? Do you have relevant experience?

A: Yes, we have extensive experience in OEM manufacturing and have produced goods for numerous renowned international brands.

Q: How long is the product's shelf life?

A: Our products come with a 1-year comprehensive warranty and a 3-year warranty on parts.

Q: What products can you produce?

A: We specialize in manufacturing physical security products, including safe deposit boxes, vault doors, vault rooms, safe rooms, safes, and more.

Q: Where is your factory? Which is the nearest port?

A: Our factory is situated in Hunan Province, China, with convenient access to the nearest port.

bottom of page